1. How do I get Subscribe & Save?
You want to make sure the Buds never run out and save 25%? Good call! Here’s how you do that:
Select the Subscribe & Save option and click on “Build my Party Pack”:
Then, add the items you’d like (minimum of 3):
Don’t worry, you can always switch out flavors, change the delivery frequency, or add more items by using the Subscription Portal link at the bottom of the webpage:
2. How do I change my subscription?
Want to try new flavors? Change the frequency of your deliveries? Take a pause while you’re out of town? No problem! Just head to the Subscription Portal to manage your account.
Log in to the Subscription Portal at the bottom of the page on our website.
From there, you will be prompted to enter your email address (that you are using for your subscription).
You should receive a code at the email address provided (be sure to check your spam folder if you don’t see it).
Enter the code and you should be able to adjust your subscription from the portal.
3. I accidentally ordered a subscription, but I only wanted to do a one-off order!
You were so excited to get your Buds that you weren’t paying attention at checkout—we’ve been there! Don’t worry about it, just reach out to us and we’ll get it sorted out.
4. Why can’t I get the Variety Pack on subscription?
At this time, we can’t offer the Variety Pack on Subscribe & Save. Bummer, but we’ll let you know if that changes.
On the plus side, you can build your own version of the Variety Pack with any flavors you want in 4-Packs, mix & match 5mg or 10mg varieties, change it up whenever you’d like in the Subscription Portal, and save 25% when you choose to use Subscribe & Save! That sounds like a deal to me…
5. I’m trying to check-out with Subscribe & Save, but it’s not letting me.
Technology, right? The first thing to try is closing out your browser window and starting over.
Be sure to follow the steps under “How do I get Subscribe & Save?”
If you’re still having trouble, feel free to reach out to us and we’ll get it sorted out.